I needed my gallbladder removed and waited 5 and a half hours just to be seen by a doctor in the emergency room awful awful hospital will never go there again
Desk staff at the ER reminds me of how they were in the 70s. Apathetic. I've seen people get treated with more respect and concern at the DMV. If the taxpayers of Lubbock own this hospital, they should revolt.
No one should spend 6+ hours waiting. That is absolutely absurd. When I arrived, there was only 2 others here. I understand that you all take people back based on condition, but at some point, time must be taken into consideration. The nursing staff was rude. I was ignored when I asked how many were ahead of me, and they refused to take the IV that sat in my arm for 6 hours so that I couldn't leave. For this to be a Level 1 trauma center, you all sure don't behave like it. If I could give 0 stars I would.
Worst ER ever. After a family member was in a motorcycle accident, he was flight lifted to UMC. He was there for hours, and the staff never even cleaned his wounds! He came home that evening with lacerations still full of dirt and blood from the accident he had that morning. He got very little attention from the nurses. The doctors told him he might need surgery on his ankle due to possible tendon damage, but nothing was done to actually check it. They did x-rays, and that was it. Sent him home, and really did nothing to help him. His ankle looks really bad. I don't know why they couldn't check it out better. DO NOT go to this ER. They won't do anything for you.
My 5 year old daughter had kidney surgery. The staff from the doctor's to the nurses were amazing. We couldn't have asked for a better place for our daughter to have to go through what she went through. I would definitely recommend UMC to anyone and everyone!
University Medical Center is a US Hospital based in Lubbock, Texas. University Medical Center is located at 602 Indiana Ave, Lubbock, TX 79415, USA.
Please contact with University Medical Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find University Medical Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hospital in Lubbock