Would give it a 5 star but I just think the place is too small, kinda wish it was bigger but hearing they are remodeling for it to be bigger so yeah. The service was good the man who worked there was so friendly and helped me get everything I needed and gave me some advice on what colors match me and gave me a coupled of samples without me even asking. It was nice to say my experience there was quite pleasant.
Worst customer service I've ever experienced. Take the time and drive to the Amarillo location instead. They're much more considerate and helpful there.
I have been to Sephora's across the country and in Europe (D.C., Edinburgh, Dallas etc.,) I have always had pleasant reviews for those locations, but not here. I suppose I shouldn't expect much, but at the very least I do not want a rude staff that seems more inclined to gossip behind the counter than help a costumer. I would argue I know what I am looking at when I purchase makeup and if I am going to spend $25.00 on one single tube of lipstick I don't like to be in a hostile environment. Just go to Ulta.
They helped me choose a foundation (after over 30 mins of waiting) they were rude and hurried me out... had to order the foundation, and she put the wrong address! Even after i said it to her 3 times and she even repeated it back! That was my first and last time in that store! Never going back in there
So glad to find a Sephora. I live in Carlsbad and it's about a 3 hr. drive, but worth it. Very helpful staff.
Sephora is a US Health facility based in Lubbock, Texas. Sephora is located at 6002 Slide Rd, Lubbock, TX 79414, USA.
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