I have been extremely happy with the care I have received here. I usually request Dr. Long. He is so attentive to the symptoms I am explaining and always makes me feel like don't worry, we are going to get this knocked out! And he always does! This time, Dr. Long was not available so I saw the Nurse Practitioner, Jennifer Ezzey. She was just as awesome!! Got me totally fixed up. Cannot say enough about the wonderful experiences I have had here. Just can't beat the staff!! :)
I've been a patient with my PCP here for a long time. I understand that doctors are very busy and patients have different needs that require more time than others. However, I find the wait time to be completely ridiculous for this location. I constantly spend around two or more hours there. Today I did the wait from home and waited for about an hour. I got a notification that my appointment was in 10 minutes so I headed up there. I ended up waiting for over an hour in the waiting room before I got up and left.
Usually have pretty good experiences with these walk-ins, however, the experience at this particular one was very disappointing. Did the wait from home thing, but still end up taking several hours. Physician and nurse were knowledgeable and helpful, but the wait was a complete waste of my time given the promise of wait from home.
I was very please with my care at this facility. Dr. Pena was very knowledgeable and explained everything to me in a way I could understand. He took his time and answered all my questions and made me feel at ease. Iwould definitely recommend him to anyone looking for a good doctor.
After quite an experience I was contacted personally by Dr Marrissa Yates and she listened to what I had to say. Now I know this isn't a typical situation, but she did take time out of her day to make sure she understood what she did wrong. I really appreciate that she was able to see that she may have, again given the circumstances, overlooked the seriousness of my situation. I was extremely satisfied knowing that she went out of her way to listen. Doctors are busy and do have procedures to follow, I am just glad that Dr. Yates likes to right her wrongs. Thank you Doctor!
Lakeridge Medical Center is a US Health facility based in Lubbock, Texas. Lakeridge Medical Center is located at 5130 82nd St, Lubbock, TX 79424, USA.
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