Live Oak Animal Hospital on 98th & Slide is by far the best!
I took my pup in and all they seemed to care about was updating her rabies shot. They really didn't even have my consent before administering it. You don't get to go in the room with your pet, but since I was willing to do whatever it takes to get my pup better, I agreed.
Very POOR! The vet has a rule that the owner can NOT be with the pet during ANY visit. They take the animal to the back while making you stay in the front. They then return with the animal and a brief report. There is little to no opportunity to develop a level of trust in the care taker tech / vet. This vet office ostracizes there customers with there self imposed separation policy which is not always in the best interest of the pet. BY FAR the best vet in town is with out a doubt Live oak Animal Hospital on 98th and Slide in Lubbock, TX. (I wish i know this before my visit to the other facility) They did refund my money for treatment not provided.
I had to ask her what the diagnosis was bc she didn't tell me, and she said it was just a stomach ache. A $200 stomach ache. Sure, vet knows best so I took her home and began her medication, BUT AS MY DOG WAS IN MY ARMS WHIMPERING AND LITERALLY DYING, I rushed her to a different vet. They immediately found out it was parvo, and she was hospitalized instantly, not given to me to take home on stomach meds.
They always take care of my cat, Baby. They let me bring him in when I catch him regardless of when his appointment is.
Such a great clinic! The staff is wonderful and Dr. Crouch is such a great Doctor, she is very knowledgeable and very kind! Absolutely the best clinic in Lubbock, by far! They have very reasonable prices as well!
Dr. Crouch & the front desk girl were nice, but I'm sorry, I'm not paying them to be nice. I'm paying them to make my dog get better which you can't do if you can't diagnose her correctly. Medication for a stomach ache when she's dying of parvo isn't going to be very effective. I just can't imagine what would've happened if I would've trusted in them & their medication for another day or two. Not to mention a waste of $200.
I boarded my dog here for 11 days and picked her up yesterday. I brought her home and not even 20 minutes later noticed ticks crawling on her. So I called SUVH to see what they can do because she had gotten them while boarded. They said they'll give her a bath, which was nice. So I brought her back up there for the bath and picked her up a couple hours later. On the way home I was petting her and noticed bumps. Once I got home I got her out of the truck and started looking at her and noticed several engorged ticks plus some just roaming around on her. So I immediately called them back and they suggested that I bring her back up there so they can keep her over night to make sure they get the rest of them off her. My husband decided to bring her instead so he could ask why this is happening. He got there and they took her back and not to long after they come back out saying they got them all off. So he sat down with her while talking to the Vet and could feel ticks still on her. He even noticed them moving around, so he told them to look and said y'all need to keep her over night like y'all said y'all would do and make sure to get them off her. He left her there over night and I picked her up earlier today to bring her home to find more engorged ticks plus some just moving all around on her. They aren't willing to take care of the problem or refund us any money, which would be used to take her to another animal hospital to get the treatment she needs.
South University Veterinary Hospital is a US Veterinary Care based in Lubbock, Texas. South University Veterinary Hospital is located at 7801 University Ave, Lubbock, TX 79423, USA.
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