Jerrod does an outstanding job! I got a customized engagement ring and it came out even better than I had dreamed! Jerrod is very patient and courteous, and has a great eye for what looks good together. We also bought our wedding bands here and will continue to come back, we will be lifelong customers!
I recently came into the store looking to upgrade my wife’s wedding ring for an upcoming anniversary. I wanted to trade my wife’s ring which I purchased from Tacker 11 years ago towards a new setting and then use her Mother’s center stone in the new setting. After holding on to her ring for 2+ days for “evaluation” Thacker came back only to inform me that they could not offer any trade value for the ring. I will admit that this is a first for me, I have never had a jewelry store in which I have purchased a piece of jewelry fail to offer trade value for that piece of jewelry towards a new purchase. This is disappointing to me because I really valued Thacker’s reputation, and to me, the message is we will sell you our product for a premium price but it really has no value and we don’t stand behind our products. This is bad business!!
The Thacker family are amazing people of God who love their work more than they love their profit. They have helped my family in times of need and they are willing to work on jewelry when every other store in Lubbock refused. Their staff is welcoming, diligent and respectful. Their end products are immaculate. I wouldn't go anywhere else in town. Thank you Thacker for being and outstanding store and a devoted man of God.
My boyfriend and I drove over 4 hours to look at engagement rings. We couldn't find anything that I liked locally. When we stepped into Thacker Jewelry we felt at ease and they made us feel like if they knew us for years. Their customer service is the best I have ever encountered in my life! They are accommodating, friendly and patient. We were fortunate to meet Mr. Thacker and he is so awesome!! I can't wait to get engaged. I am so glad we made the trip and also that they will be apart of our forever love story. I highly recommend them! You will not be disappointed!
Excellent jeweler! They reworked a ring that my husband received from his father 40 years ago. They designed a new ring that incorporated some stones from his mothers wedding ring and still used a lot of the shape/design that was in the original ring. It is absolutely beautiful, but most important is that it is a wonderful reminder of his mother and father. Would highly recommend Thacker Jewelry to take care of even your most precious items.
I will tell you that I have gone down the street to two of your competitors and they were more than happy to offer trade value for the ring. I have selected one of those competitors to build my wife a custom ring. Your Loss!!
Thacker Jewelry is a US Jewelry Store based in Lubbock, Texas. Thacker Jewelry is located at 6120 82nd St, Lubbock, TX 79424, USA.
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