Always friendly n helpful sometimes they take a while to get to you but better than Verizon
I had a lot of questions.. I gave the staff a hard time .. Was a difficult customer. They answered all with patients and grace and took very good. Are of me even though it was friday night at closing time and im sure everyone was ready to go home.. Great team at this store !! Always have good results even if sometime i am not happy with sprint theese guys save their day.
The worst service provider I've ever dealt with. Highly recommend ANY other company than this. Returned 2 devices (or tried to I guess), over a month and a half ago. STILL getting a $500 bill and now they are threatening to take it to collections. What? I would LOVE to pay my remaining bill (which should be about $35 according to these wonderful employees atleast). If only they would take the 2 seconds to update it with the devices I returned a long time ago. The customer service rep here didn't get anything done for me, said the whole thing would take about 2 weeks. It's been almost 2 months. MONTHS. Whenever they tell me to call their customer service, I get a weird over seas call center that has a different story every time. Horrible services. Don't waste your time. I wanted to leave this place on good standing but I knew right away with Sprint, nothing would be easy. What hurts even worse is that I paid for this trash service for so long. Such a shame.
The sprint guy who helped us whose name started with an "L". He was very friendly and helpful.
Great experience. Was in and out within a matter of minutes. Shay did a great job in helping me with my telephone issue. First when I called into the store and then when I actually took my phone in. Shay quickly helped me get with Brice, a technician, who also did a great, fast and accurate job. Would highly recommend Shay and Brice!!
Sprint Store is a US Electronics Store based in Lubbock, Texas. Sprint Store is located at 4814 S Loop 289, Lubbock, TX 79414, USA.
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