Very friendly and helpful!
VERY DISPLEASED!!!
Best service ever! Grandma drove in to Lubbock to visit and was afraid she'd be stranded. Other shops were to busy to even look at her car on a weekend but Prock not only looked but Fixed everything! Honest and great work!
Went in expecting to pay one price and they charged me over 6X that initial quoted price. I added on a fuel filter change to my oil change and they went and replaced more than necessary without even the slightest notification. Will definitely not be going back to this shop, not for an oil change, not mechanic work, nothing.
The work was fine, but they did not give me any heads up on how steep the prices were going to be.
Always honest, fast, and appropriately priced. I know that the diagnosis and estimate are spot on when they call, and my vehicle will be ready ASAP. They have been our trusted shop for over 20 years. Thanks again guys!
Pretty simple job in changing my serpentine belt. They did a great job, regardless.
Prock Automotive is a US Car Repair based in Lubbock, Texas. Prock Automotive is located at 3334 34th St, Lubbock, TX 79410, USA.
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