Called them about changing the spark plugs on my Prius, and they quoted $125. Called back a day later to schedule it and the guy told me, "We don't work on hybrids." and he wouldn't recommend anyone else who would. Make up your mind and think of the customer first!
I can't say enough good things about Precision Auto or Scott. When our van broke down, we were all but certain it needed a new motor after having been told months before by another shop that it needed a new oil pump (a repair which cost about 30% of what a new motor would cost, so we had put off doing that repair in favor of a new motor later). We had gambled and drove the van from Utah to Texas, hoping we'd get it back home to Utah, where we planned to replace the motor. Unfortunately the transmission went out in Lubbock and immediately after that repair was done, the engine began knocking. We were given Scott's name by Ken at A-1 Transmission (also highly recommended), and planned to have him put in a new motor so we could get our baby home. We were fully prepared to pay the nearly $6000 for the motor and install. After driving across town to pick up the key which had been left behind by the tow truck driver, Scott checked out the van and called to tell us that not only was the motor fine, the oil pump was fine, too. Turns out an o-ring had gone out, and he'd seen it so many times he had the part in stock. $347 later, the van is fixed and we're back in business. This is the finest example of honesty and integrity in a mechanic I've ever had the pleasure of experiencing. Not only that, he was kind and professional as I tried to wrangle all of this over the phone from Utah. Wish I could give him 10 stars.
HIGHLY HIGHLY RECOMMEND!!! I was told by another auto repair shop that my brakes were shot and needed to be repaired immediately. I was recommended to Precision by a family friend , and I am so glad I went there for a second opinion. They were completely honest when inspecting my brakes. They informed me my brakes were find just a little dirty. I am blown away by the professionalism and honest.
Smart people when it comes to your automobile. And the people are great
I will forever use Precision for any future car repairs!!
Scott and crew are the best! Wouldn't take my vehicles anywhere else.
Jackie
Precision Auto Repair is a US Car Repair based in Lubbock, Texas. Precision Auto Repair is located at 8508 Venita Ave, Lubbock, TX 79424, USA.
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