When the technicians come out, they have always treated me and my family with the utmost respect and honor as they work. Despite the sometimes extreme condition of the need for repair, they always seem to have a positive attitude and work cooperatively with us to get the job done. I highly encourage you to choose Sinclair for any HVAC or Plumbing needs you may encounter in the future.
The receptionist went totally against what the instructions set up by the home owner to contact me for proposals. She was EXTREMELY incompetent and spent a week trying to contact him and he didn’t answer because he is extremely busy. Only after a week did she reach out to me, late on a Friday afternoon. There was a reason why he had instructed them to go through me.
Absolutely terrible customer service.
We recently had our 20 year old heating & A/C unit replaced by Sinclair. We were very pleased with their service, and the technicians could not have been more courteous and professional. I highly recommend Sinclair Heating & Air Conditioning.
Very professional! Always keeps appointments on time and does a great job! I will always ask for Mike, he does an excellent job! I love having a contract with Sinclair's! Thanks!
The reaction to my phone call was very fast (within 1 hr) and the service man (Wes) was very knowledgeable, friendly, and efficient. I would call Sinclair Heating again if I were to have any problems with my heating/air conditioning problems.
After I told her on the phone to go through me she got extremely rude and said that they would keep on contacting him. I understand to sign forms but this is just for proposals that I would be showing him.
Absolutely terrible.
Sinclair Heating Cooling Plumbing Inc is a US Plumber based in Lubbock, Texas. Sinclair Heating Cooling Plumbing Inc is located at 6501 Upland Ave, Lubbock, TX 79407, USA.
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