Came out and cleared a difficult clog in our kitchen sink drain and he stayed to make sure it was cleared correctly. Was very curteous!
I had leak in pipe below sink, a leak in kitchen faucet, and a small leak in bathtub faucet. The leak under sink required that he crawl under house to fix it. I opened up hole. He quoted me $350 to do this. He also said if he replaced faucet on sink with his faucet it would be $175. I bought faucet. He then wrote a bill on his phone for $525. I was shocked!! I was speechless. I should not have agree to this but I was so shocked that I did sign the agreement. But this is disgraceful what they charged me for about 2 hours of work. I would not recommend them to anyone. I will do all I can do to let the public know what happened here. Debbie Chaney
On 6-13-14 I paid $4225 for a new sewer line. They used the trenchless method. The company left my old sewer connection to the house exposed and two low spots where the dirt was removed. I called for the holes to be filled in and the old exposed pipe to be covered up. They never showed up to finish the work.
On 5-23-15 my sewer backs up. I call for service to only be told that because of the Memorial Day holiday no one will be able to unstop my sewer. I cannot help it that the sewer is clogged up on a holiday weekend. I guess a warranty only is in effect Monday-Friday from 8:00-5:00 pm. I was willing to wait all day for help. I did not demand that they honor the warranty. I will choose to take my business somewhere else for my plumbing needs and not recommend them to anyone else. On the phone they have always been kind, but they have lost my business.
I have always had a great experience with the staff and plumbers with Churchwell. We have needed them a few times and they always provide great service and are reasonable.
Churchwell Plumbing is a US Plumber based in Lubbock, Texas. Churchwell Plumbing is located at 8807 Urbana Ave, Lubbock, TX 79424, USA.
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