Their staff was nice, helpful and their prices are comparable to other places in town, HOWEVER do NOT let them install tile. We had carpet and tile redone in our home. Carpet installation was great, but when they installed the tile none of it was level. It left our dining room table and chairs rocking back and forth from how bad the installation was. We called them to talk to the manager and he said we would have to pay for them to break up the tile and start over. That is bull crap since they are the ones that screwed up in the first place. For how much we paid for them to install the tile, it was a huge disappointment. Avoid their installation at all costs.
Building a home can be absolutely overwhelming. The Yates team made the flooring decisions on our new home anything but that. They were exceptional to work with. They were always prepared at meetings, they had innovative ideas and they listened to my own personal tastes and incorporated them. I love my house! Thanks Yates for doing an amazing job.
Great visit. Just needed a few replacement tiles. Lauren M was super. Helped me with my tiny order with a smile.
was the best we have ever experienced. Rick, our customer representative is always responsive and try's to schedule us as quickly as possible. If I call and leave him a message, he will call back right away to answer our questions. He has always been great to work with. In fact everyone at Yates Flooring has been extremely helpful every time we have been in. We highly recommend Yates Flooring.
We have recently renovated 2 bathrooms using the wood look tiles and they are beautiful! Yates has always shown us exceptionally good customer service even though our jobs have been small. The tile layer on our last job
The friendly staff at Yates Flooring Center has made me a repeat customer. Will Truby was outstanding in helping me with my latest project. He didn't just show me what was available but he helped select and compare colors. He would get an idea and get what he wanted to show me and place it next to what we already had out. He provided options and spent time helping in my selections...as though it were for his own home.
Yates Flooring Center is a US Home Goods Store based in Lubbock, Texas. Yates Flooring Center is located at 1901 W Loop 289 #11, Lubbock, TX 79407, USA.
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