I've never had a bad haircut there. They always confirm my notes before cutting. The steam towel is hot, the water is warm and the messages are a nice touch.
Best hair cut and great ladies!
I am posting this review in the hopes of helping this establishment learn a few things about customer service... You should always greet your customer with a smile and "Hello, how are you today?" The young girls at the counter on Wednesday this week had no smile, and just yelled in my face there was a 45 minute wait. I am in costumer service... and if I would have been greeted properly I would have waited... I think these girls are costing you money. You should absolutely send them to training!
I have tried privately emailing the owners to sportclips but they dont seem to get back to me. I have taken my son to this place for over a year or so. He had not had a bad experience and his haircut looked good ALWAYS no matter what stylist and he loved when I would mention we were going there. Unfortunately I had taken my son in august and had Berlin. He complained to me that she smelled like cigarrettes and he didnt want her again. We went again in September and he got Berlin again but I didnt realize who he had got, he just gets up and gets a cut. After she walked off I stood up to pay and he said, "She still smells like cigarettes, mom". I walked up to pay and I clearly heard Berlin telling a tall girl who also cuts hair "I am still drunk" and the girl replied saying "Its OK I'm high" and they laughed and walked to the back part of the store. My sons hair looked terrible I have pictures so clearly she was drunk. Sportclips needs to take action. This is so unprofessional and ruined the great image I had about them. I won't be taking my son to 98th again. It breaks my heart that the girls do drugs and drink alchol and what makes it worse is that they do it on the job.
A "Walmart" haircut. In fact I am sure they could have done better.. Might just be the stylist. But I will never return again.
Sport Clips Haircuts Of Lubbock Lakeridge Commons is a US Hair Care Studio based in Lubbock, Texas. Sport Clips Haircuts Of Lubbock Lakeridge Commons is located at 4505 98th St Ste. 150, Lubbock, TX 79424, USA.
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